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AN ITEM IS SOLD OUT, IS THERE A REASSORT?

 

Only iconic pieces will always be restocked in small series. For the rest, we have to rely on customer feedback ... the production is in small series and limited edition, we can not always restock! To be the first informed of the return of your favorite products, consider subscribing to the email alert or writing to us by email.

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THE MEANS OF PAYMENT:

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You can order on the site in complete safety. Payment can be made by credit card or Paypal.

Payment at the store is possible by credit card or cash.

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For a refund, your bank account will be re-credited with the sum of the items returned within 1 week

The refund will be made with the payment method used when ordering

 

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DELIVERY :

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Orders are shipped within 48 hours with tracking.
For all orders placed on Friday after 9 a.m., on weekends and on public holidays, orders will be prepared on the next working day.

- International delivery

- Delivery is free to France from € 200!

- Possibility to collect your order in store in Paris

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Shipping fees :

France: 3.50 € (Free from 200 €)

Europe: 5 € (Free from 500 €)

World: 10 € (Free from 6 00 €)

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Return costs are FREE for France only (excluding outlet and private sales), send us an email to lauralavalparis@gmail.com to receive your prepaid colissimo return slip.

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I want to return an outlet or private sale part?

You have 7 days to send the package and the return costs are your responsibility

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I HAVE PLACED SEVERAL ORDERS, IS IT POSSIBLE TO MIX THEM?

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You have 2 hours to make the request by email and we will do what is necessary to consolidate your order. If you have paid the shipping costs several times, they will be refunded to you within 72 hours.

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WHAT IS THE PROCEDURE FOR MAKING A RETURN?

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You have 14 days from the date of delivery of your order to return your purchases to us. Items must be in their original packaging and condition (no returns will be accepted if the item has been worn and / or washed).

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For sale items, outlet and use of promo code: you have 7 days from the date of delivery of your order to return your purchases to us. Items must be in their original packaging and condition (no returns will be accepted if the item has been worn and / or washed).

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Return costs are FREE for France only (excluding outlet and clearance sale), send us an email to lauralavalparis@gmail.com to receive your prepaid colissimo return slip.

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For Europe and worldwide returns, please keep us informed by e-mail, with the return slip in the package.

Be careful to respect the deadlines!

Download the return slip in PDF format:

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I want to return an outlet or private sale part?

You have 7 days to send the package and the return costs are your responsibility

Send us an email to receive the address to return the parcel lauralavalparis@gmail.com